Haqሀቅ

Verify telebirr payments before the goods leave

When a customer pays with telebirr and shows you the screen, Haq checks the payment with telebirr itself and tells your cashier in seconds whether the money is really in your account.

Last updated:

What Haq checks on every telebirr payment

  • It went to your account: the receiver on telebirr's receipt is one of the numbers your shop registered.
  • It's the right amount: never less than what your cashier entered.
  • It was paid just now: an old receipt shown again doesn't pass.
  • Nobody has used it before: each transaction ID counts once, at any shop on Haq.

How it works at the counter

  1. The cashier photographs or scans the customer's telebirr screen, or types the 10-character transaction ID.
  2. Haq gets telebirr's official receipt for that ID and runs the four checks.
  3. Green: hand the goods over. Red: Haq says what's wrong, so the cashier knows what to ask.

What you need

  • The telebirr number or numbers your shop receives payments on. The owner registers them once.
  • An Android phone with mobile data or Wi-Fi for each cashier.
  • Nothing from the customer: they pay from their own telebirr app, as they do today.

Also checks banks and other wallets

The same app checks Commercial Bank of Ethiopia transfers, CBE Birr, M-Pesa, Bank of Abyssinia, Awash Bank, Dashen Bank, Siinqee Bank, Coopay-ebirr and Kaafi e-birr, so your cashiers check every payment the same way.

Questions

Where do I find the telebirr transaction ID?

On the customer's telebirr confirmation screen and in the SMS telebirr sends them. It's 10 letters and numbers, for example CJK4QX8LMA. Haq reads it from a photo of the screen, so the cashier rarely has to type it.

Can I register more than one telebirr number?

Yes. The owner registers every telebirr number and bank account the shop receives money on, and a payment passes if it reached any of them. Cashiers can verify but can't change these accounts.

What if telebirr's system is down?

Your cashier sees “try again”, never “verified”. A payment is only marked verified once telebirr's own receipt confirms it.

How much does it cost?

There's a free plan with 50 verifications a month. Paid plans start at 299 ETB a month.

Get your shop on Haq this week.

We register your bank accounts, add your cashiers and show your staff how to check a payment at the counter.