Terms of service

What Haq does

Haq checks payment receipts with the bank or wallet that issued them and tells you whether the payment reached your account, is the right amount, was made recently and hasn't been used before.

Haq doesn't hold, move or guarantee money, and it isn't a bank or a payment provider.

Your account

• Give accurate information, and register only bank and wallet accounts that your business owns.
• Keep passwords private. You are responsible for what your owners and cashiers do in your shop's account.
• Tell us straight away if you think someone is using your account without permission.

Plans and payment

The free plan and each paid plan include the number of verifications a month shown on our pricing page. Paid plans are billed monthly or yearly in birr (ETB).

We may change prices. We will tell you at least 30 days before a change, and it applies from your next billing period. Fees already paid are not refundable, unless the law requires otherwise or we agree in writing.

Acceptable use

• Only verify payments made to your own business.
• Don't resell verifications or query Haq automatically, except through a Haq API plan.
• Don't try to break, overload, copy or reverse-engineer Haq, or get around its limits and security.
• Don't use Haq for anything unlawful.

What a result means

A “verified” result means the bank's or wallet's own receipt passed the checks at the moment Haq asked. If the bank doesn't answer, Haq shows “try again”, never “verified”.

Results depend on the information banks and wallets provide. We are not responsible for their errors, delays or outages. Decide in your shop's own procedures what staff should do, such as handing goods over only after a “verified” result.

Availability

We work to keep Haq available at all times, but we can't promise it will never be interrupted, for example during maintenance or when a bank's system is down.

Liability

As far as the law allows, we are not liable for indirect or consequential losses, such as lost profit, or for losses from goods handed over without a “verified” result. Our total liability for any claim is limited to the fees you paid us in the three months before it.

Ending the service

You can stop using Haq at any time. We may suspend or close an account that breaks these terms or puts other shops or the service at risk. The privacy policy explains what happens to your data afterwards.

Changes to these terms

When we change these terms, we update the date at the top of this page and tell shop owners in the app. If you keep using Haq after a change takes effect, the new terms apply.

Governing law

These terms are governed by the laws of the Federal Democratic Republic of Ethiopia. Disputes go to the courts of Addis Ababa.

Contact

Solucraft Software Technologies, Addis Ababa, Ethiopia. Phone: +251 961 261 683. Email: sales@solucrafts.com. Telegram: t.me/meridiansystems.